Returns & Exchanges
At Nook Collections, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all eligible furniture and decor. Items must be returned in their original packaging and in unused condition to qualify for a full refund.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to start the process.
Prepare the Package
Carefully repack your items in their original boxes with all protective padding to ensure they arrive back to us safely.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing